other publications
Dr. Jennifer Rosenzweig has published, co-authored, or contributed to a number of ground-breaking books on the subject of human behavior, motivation, and performance. These books are available through online book retailers and serve as reference guides to professionals, academics and practitioners in the human resources, training, and human performance disciplines.
Appreciative Inquiry (AI) is a strengths-based approach to organizational change. It originated in the 1970’s and has since grown into wide application, reaching not just businesses, but groups and organizations as diverse as the city of Chicago and the United Nations. The AI model starts by encouraging organizations to identify what’s working well in their system, and then uses this insight to imagine a future that is built on a foundation of past success. This InfoLine covers a high level review of the process and strategy, and is a great springboard for then exploring the many other publications available on the subject.
The American Society of Training and Development has sponsored a series of booklets they call “InfoLines.” These are essentially Cliff Notes for practitioners on a wide range of topics. This InfoLine focuses on partnerships…different types, critical success factors and strategies for success. If you’re looking for a quick overview, this will give you the basics and get you thinking about how to manage and improve the partnerships tied to your own business endeavors.
Human Performance Technology (HPT) is a systematic approach to improving productivity and competence, using strategy, methods and procedures that are centered on the performance of people. Many of its concepts and practices are captured in the Handbook of Human Performance Technology, which is now in its 3rd edition, and which represents some of the best thinking in the field. In the chapter co-authored by Jennifer, she takes a step into the future and explores how chaos theory and complex systems relate to performance in the workplace. Both practical and thought-provoking, it is just one of many contributions that make the book a worthy reference to explore.
“As the world has become increasingly complex, we have sought business success by
implementing new ways to add control and order across our systems. However, the most
powerful systems are those in which individual employees adapt in response to a dynamic
marketplace. This article offers a new view of systems—an enlightened view—that provides
the means for designing high-energy enterprises that can take on the most pressing challenges
we face today.”
To order reprints of “An Enlightened Look At A System View” written by Jennifer Rosenzweig & Scott Lochridge and published in Performance Improvement, vol 49, no. 3, March 2010, please contact:
